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Home » Retail Banking 2020 Insights

Retail Banking 2020 Insights

rishi khosla
Wednesday 9th May @ 3:55pm

The following is an excerpted version of the OakNorth case study from Lafferty Group's forthcoming report on digital banking.Our regular readers may recall that we recently wrote about UK-based SME lender OakNorth as part of our coverage of digital lending platform nCino in our Fintech-Banking Partnerships report. OakNorth is in the news again recently after coming out with a rather unusual statistic: it has become the first digital-oriented challenger bank in the UK to make an annual...MORE

george friedman
Wednesday 9th May @ 3:52pm

As Lafferty Group gets ready to publish its new Digital Banks report as part of our Retail Banking 2020 Research Service, we thought an interview with Qapital's chief executive officer and co-founder George Friedman would be an interesting precursor.Some people swear by chatbots and AI-enabled customer service. Here at Lafferty Group, we mostly swear at them. Siri sure gets annoying when you only ask...MORE

shutterstock_109207394
Wednesday 9th May @ 3:30pm

So, you finally decide to leave your regular job and start on the rocky but potentially rewarding path of self-employment.Full of enthusiasm, you go to the bank, and try to open a business account — only to find out that there are no products tailored for small businesses like yours. You discover the hard way that it takes an awful amount of time and paperwork to get an account going, maybe three or six months. What do you do in the meantime? Sit around?Many self-employed workers are...MORE

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Wednesday 9th May @ 2:51pm

So the deadline is almost here and the sky hasn't fallen in. Some say the GDPR requirements are a silver lining for the future of banks, forcing them to take steps they should have taken years ago to avoid costly pitfalls, bringing improved data quality and enhanced brand reputation. Others say banks would do well to put aside a few container loads of money to pay the fines when the authorities find that list of email...MORE

muhammad asim
Thursday 3rd May @ 3:37pm

In today's financial ecosystem where fintechs, challengers and traditional banks are all vying for customers' attention, it can be a tricky task to stand out from the crowd.Digital banks/FSPs will be the focus of Lafferty Group's forthcoming report as part of our Retail Banking 2020 Research Service — and as a precursor to its release we are bringing you an exclusive with Arro Money's...MORE

NikandVlad
Thursday 3rd May @ 9:40am

The fintech Revolut will feature in our upcoming RB2020 report on Digital Banking, and in the course of researching the progress of the digital banking alternative launched by Nikolay Storonsky in the summer of 2015, one feature stood out — and it wasn't a new service on the bank's app. It's the fact that half-fiat, half-crypto banks are about to become a reality. Revolut has been operating for the past two years on an e-money licence granted by the FCA in the United Kingdom, but...MORE

Capture BBVA
Monday 9th April @ 4:00pm

With so many innovative goings-on in the world of banking, finance and tech (often times simultaneously enmeshed with each other) it can be surprising to realise that banking accessibility on a human level is still not where it should be.As hackathons, mass tech-hire events, blockchain innovations and technological implementations occur to better equip banking, there are still many left on the sidelines, too often untouched by developments that improve how the majority of people -...MORE

Jernberg Danish
Monday 9th April @ 4:00pm

It looks like the Danes are losing confidence in their big banks.According to a recent Voxmeter customer survey, almost 45,000 customers switched from big banks to smaller ones last year — almost three times more than the previous year.This is a significant development according to Voxmeter CEO Christian Stejr. "The clients lack closeness, security and trust, and there is an expectation that you...MORE

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Monday 9th April @ 4:00pm

As readers will recall, Latvia was rocked by a high-profile scandal in February as ABLV Bank was accused by the US Treasury Dept of having facilitated money laundering. The country's Financial Crimes Enforcement Network (FinCEN) even went so far as to declare that the financial institution had "institutionalised money laundering as a pillar of the bank's business practices".The laundering scandal has resulted in ABLV being hung out to dry, following the combination of a...MORE

ethical investments image
Monday 9th April @ 3:45pm

Growing up in a developing country, it was hard not to miss the difficulties people faced when it comes to money.As a schoolgirl, I remember participating in a small peer-to-peer lending scheme, setting funds aside weekly and taking turns with my friends to receive the whole amount. Much later, as an adult, I witnessed a darker side to finance, as people borrowed from loan sharks at exorbitant interest rates that often left them worse off than they were in the first place. Grossly unfair...MORE

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Monday 9th April @ 3:43pm

Open Banking is coming to the United States, market and regulatory complexities notwithstanding. The only question is not if, but when.When it comes to tech-driven disruption, it always makes sense to get ahead of the inevitable. For example, print periodicals that were quick to provide websites (the New York Times, say) have fared better than those that simply ignored the arrival of the web (Newsweek). Radio stations that have developed a stable of podcasts too are...MORE

shutterstock_69318286
Monday 9th April @ 3:27pm

"If you believe you deserve better than the traditional financial system, join us in the future. Where finance is more transparent, flexible, responsible and meaningful."The above quote is from the webpage of Bettr Finance, a digital banking service due to go live in South Africa. As you read it you can almost hear the soft robotic tones of a futuristic announcer in a science fiction movie. Replace the word finance with any other service/product and the...MORE

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